Need Help?
In order to streamline support requests and better serve you, we utilize a support ticket system. For assistance with Technology, Buildings and Grounds, and Educational Services (formerly Teaching and Learning), please send an email to helpdesk@isd110.org describing your issue and someone will respond to your request as soon as possible. This option is for students, families and employees.
Another option available to District employees who are working in a District building on the District network is to click here to open a support ticket.
Helpful links to request a District Chromebook or mobile hotspot as well as other resources can be found on the Technology Toolkit page.
The Technology Department is instrumental in preparing District 110's students to meet the demands of their future as global citizens, digital learners, innovative thinkers, and collaborative problem-solvers. This means creating high-tech, global opportunities for our students.
It is responsible for the maintenance of district computers and technology systems, as well as the district's student record-keeping system, and MARSS, the state database of student information.
The Technology Department helps provide students, staff, and administration with the knowledge, skills, and technology tools that enable them to solve problems, think creatively, continue learning, and develop their maximum potential in today's global society. All district buildings are wireless, providing the opportunity for free-flowing collaboration among peers and teachers, digital resources, and the Internet.
Technology resources include a computerized library system, classroom computers, mobile devices, and Smartboards. All students have access to technology.
Aleks Simanovich, Technology Manager
(952) 442-0606 *ext. 5006
asimanovich@isd110.org
Contact for information regarding:
√ Technology policies and procedures
√ Special technology requests
Ryan Mueller, Network Specialist
(952) 442-0647 *ext. 5152
rmueller@isd110.org
Contact for information regarding:
√ Internet issues
√ Network issues
Dave Delaney, Technology Support Specialist
(952) 442-0638 *ext. 4006
ddelaney@isd110.org
Contact for information regarding:
√ IT staff will contact to escalate problem technology issues
√ Technology purchasing
Ashley Sicheneder, Student Information System Specialist
(952) 442-0644 *ext. 5113
asicheneder@isd110.org
Contact for information regarding:
√ Infinite Campus
√ Schoology
√ Destiny
√ Program rostering
TBD, Technology Support Specialist
(952) 856-4519 *ext. 7006
Contact for information regarding:
√ Technology needs at Laketown Elementary
√ Apple devices
Joshua Carlisle, Technology Support Specialist
(952) 856-4527 *ext. 4011
jcarlisle@isd110.org
Contact for information regarding:
√ Technology needs at Waconia High School
√ Chromebooks
√ Google
Nicole Smith, Technology Assistant
(952) 856-4570 *ext. 3006
nsmith@isd110.org
Contact for information regarding:
√ Technology needs at Waconia Middle School
√ Shoretel issues